it consists of four stages Attract, Convert, Close, Delight these are 4 stages from which the customer journey happened.
Attract: in this stage initially we have to create an awareness campaign on the website, blogs, keyword searches, social publishing. There are some ways by which we create awareness plans and utilize this platform for awareness, stranger person always scrolls webpages for information gathering so he counters with our awareness plan and diverts on our landing pages.
Covert: this is the second stage at this point customers land on our page read our emails and fill information form that means we directly get our leads. at this point customers/strangers person consider our product and service and give a response to our awareness campaign.
Close: At this point, a stranger person converted into a potential customer we can say that at this point stranger person like our service and he is willing to pay for our service/ products
Delight: at this point, if we please our customer he should be our promoter and brand ambassador for our product and service he then makes branding put a review on social media platforms.
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